Rooms - Terms and Conditions

Last updated 28/02/22

Thank you for choosing to book with Rooms @ the Apple Pie. We look forward to welcoming you. When you make this booking you are entering an agreement with us. Please read our terms and conditions of booking below.

Prices

The price includes accommodation on a room only basis. Unless clearly stated on the booking form all extras such as additional meals, telephone drinks etc are additional. We accept the following forms of payment:cash, debit cards, credit cards.

Pets

Well behaved pets are permitted BY PRIOR ARRANGEMENT in certain rooms at the cost of £15 per dog. Due to some issues in the past we would kindly ask that dogs are not left alone in the rooms at any time.

Cooling off period

You can cancel or amend your booking free of charge within 48 hours of making the booking.

Cancellation and Insurance

Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel please contact us immediately. For cancellations or modifications made up to 1 week before your booking you will not be liable for the total balance. For cancellations or modifications made after this time or by failing to take up the booking without cancelling you will be liable for the total amount. For this reason you may wish to take out cancellation insurance, which is inexpensive and can be obtained from any good broker.

Non Availability

We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

Arrival

Your accommodation will be available to you from 3pm on the day of arrival, unless otherwise arranged. Please let us know if you plan to arrive after 6pm as reception closes at that time.

Departure

Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £20 if you did not report this.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Data

Any data gathered during the course of this booking may be held on computer.

Payment

For all bookings we require a deposit of £50 per room or the total amount for you stay if it is less than £50 to confirm the booking. We will charge this to your credit card. We will send you an email or letter confirming the booking and letting you know what the outstanding balance is. The balance is due on arrival.We look forward to welcoming you to Rooms at the Apple Pie.

Parking

Parking is limited and on a first come, first served basis but the main car park nearby is free of charge from 8.00pm-8.00am and charges from £1.50 per hour at other times.  The University car park is free between 6.00pm-8.00am.

Contact Info

The Apple Pie
Rydal Road, Ambleside
Cumbria, LA22 9AN

  info@applepieambleside.co.uk
  015394 33679
 

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